Terms And Conditions
Tariffs / Rates
All tariffs are quoted in Australian Dollars.
Deposit
To confirm a booking, a 50% deposit of the total package value must be paid by one of the accepted payment methods. For one night stays, full payment is required to confirm the booking.
Eftpos / Credit card payments
We accept Visa, Mastercard, and Bankcards. By providing Alkira Cottages with their debit / credit card number, expiry date and other details, the guest is deemed to have authorized Alkira Cottages to use these debit / credit card details and process all charges that are legally due by the guest via Alkira Cottages’ merchant facility. The legally due charges may include a booking deposit, any unpaid balance of the tariff, cancellation fee (see Cancellation Policy below), any unpaid charges for additional guests, meals or alcohol purchased during their stay, and any reasonable reimbursement costs for any damage incurred or sustained to Alkira Cottages property as a result of, and attributable to, the guest’s stay.
Cancellation Policy
All cancellations that are notified within 30 days prior to the check in date may be applied to an alternative date subject to availability. For all cancellations within 30 days of the check in date, the deposit paid will not be refunded unless Alkira Cottages is able to re-let the accommodation to another guest. Any deposit refunds made will be done so minus a $30.00 administration charge.
Check in / Check out times
Check in is after 14h30 on the arrival day, and check out is before 12h00 on the departure day.
Smoking
For the comfort of all our guests, we request that you only smoke outside the cottage – please take extra care during periods of high fire danger.
Number of guests
The Cottages are prepared for exactly the number of guests shown in your booking confirmation letter. Please do not bring any extra guests without prior arrangement with Alkira Cottages. Extra guests are chargeable at our current rates – see the tariff pages.
Visitors
Most guests stay at Alkira specifically to enjoy the peace and tranquility of the countryside. Please do not invite friends or relatives to visit you at Alkira without prior arrangement with Alkira Cottages. There is a small charge for visitors to use the garden spa facilities. Noisy music and rowdy get togethers are prohibited at Alkira.
Pets
We can only accept pets under exceptional circumstances. Please do not bring any animals without asking.
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